✦Article — sales development
What is a BDR?
A Business Development Representative is the person who opens new conversations for a B2B sales team. They do not close deals. They do something harder — they create pipeline on accounts that have never heard of you.
Definition
The short version.
A BDR is an outbound sales developer. Their job is to identify the right accounts inside your ICP, reach the right people on the phone and by email, and book qualified first meetings for an account executive.
They sit at the very top of the funnel. Everything that happens later — demos, proposals, contracts — only exists because a BDR opened the door.
Day to day
What a BDR actually does.
The work is concrete and repeatable. A BDR's week is built around outbound prospecting on new accounts — almost entirely on phone and email.
- Researching target accounts and identifying the right decision-makers.
- Cold-calling those decision-makers and earning a short conversation.
- Writing personal cold emails — not blasts — that get replies.
- Booking qualified discovery meetings for an account executive.
- Keeping the CRM clean so nothing falls through the cracks.
The job is hard because every interaction starts from zero. A good BDR is comfortable on the phone, writes well, and is stubborn in a polite way.
Roles
BDR vs SDR vs AE.
BDR — outbound. Opens conversations on accounts that do not yet know you. Books the first meeting.
SDR — inbound. Qualifies leads that already raised their hand through marketing, content or events.
AE — account executive. Takes the meeting the BDR or SDR booked, runs the sales cycle, closes the deal.
See also SDR vs BDR — what is the difference.
Build or buy
Hire one, or outsource the function.
Hiring a BDR in-house is the right move when you have a clear, stable ICP, a sales leader with time to coach, and the patience to absorb a 6–12 month ramp on a single junior rep.
Outsourcing the BDR function is the right move when you need trained outbound capacity in weeks rather than quarters — often in several languages — without hiring, onboarding and managing the reps yourself.
Many B2B companies end up doing both: a small in-house team on strategic accounts and an outsourced team that covers volume, new geographies or languages they do not staff internally.
FAQ
Common questions.
Need a BDR team?
A short call is the fastest way to see what makes sense for your pipeline.